On-site Wellness Engagement & Admin Coordinator

UK King's Daughters; Ashland, Northern (KY, KY); Hybrid; USD 28,000 - 42,000; Full time

Job summary

UK King’s Daughters is seeking a Wellness Facilitator Associate in Ashland, KY to support clerical and administrative duties and enhance the patient experience. The role emphasizes compassionate service and collaboration within Integrated Services.

The position includes greeting customers, handling calls, directing questions, and coordinating care, while providing health coaching and promoting wellness services to engage clients with primary care. On-site days ensure consistent team support.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in a healthcare, clinical setting, or a relevant area.

Responsibilities

• Performs general office duties including mailing, word processing, filing, and paperwork processing efficiently.
• Orders supplies and maintains equipment to support team operations.
• Greets customers courteously and manages phone calls, routing or messaging as appropriate.
• Assists customers with questions or concerns and directs them to the appropriate individual.
• Maintains an organized work area for optimal efficiency.
• Provides individualized health coaching to engage clients in services and coordinate care.
• Promotes wellness services and encourages engagement with primary care.
• Maintains professional standards and provides appropriate follow-up.
• Performs other duties as assigned.

Skills

Customer service

Health coaching

Administrative duties

Education

High school diploma

Job description

UK King’s Daughters is seeking a Wellness Facilitator Associate in Ashland, KY to support clerical and administrative duties and enhance the patient experience. The role emphasizes compassionate service and collaboration within Integrated Services.

The position includes greeting customers, handling calls, directing questions, and coordinating care, while providing health coaching and promoting wellness services to engage clients with primary care. On-site days ensure consistent team support.