Wellness Admin & Client Care Associate

KDMC Ashland Hospital Corporation; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

UK King's Daughters in Ashland, KY is seeking an administrative/support staff member to help with clerical duties and to enhance customer experience. You will greet customers, manage calls, coordinate care, and promote wellness services within a supportive team.

The role emphasizes a professional, inclusive environment and daily collaboration with diverse colleagues in a healthcare setting.

Qualifications

• General clerical and administrative duties to support departmental operations.
• Experience in healthcare or clinical settings is a plus but not required.
• Paid or volunteer experience in related roles should be in the same field.

Responsibilities

• Performs general office duties including mailing, word processing, filing, and paperwork processing efficiently.
• Greets customers courteously and manages phone calls, routing or messaging as appropriate.
• Provides individualized health coaching to engage clients in services and coordinate care.
• Maintains an organized work area for optimal efficiency.
• Assists customers with questions or concerns and directs them to the appropriate individual.
• Follows up on tasks and maintains professional standards.

Skills

Customer service

Office etiquette

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Phone systems

Job description

UK King's Daughters in Ashland, KY is seeking an administrative/support staff member to help with clerical duties and to enhance customer experience. You will greet customers, manage calls, coordinate care, and promote wellness services within a supportive team.

The role emphasizes a professional, inclusive environment and daily collaboration with diverse colleagues in a healthcare setting.