Wellness Facilitator Associate

UK King's Daughters; Ashland, Northern (KY, KY); Hybrid; USD 28,000 - 42,000; Full time

Job summary

UK King’s Daughters is seeking a Wellness Facilitator Associate in Ashland, KY to support clerical and administrative duties and enhance the patient experience. The role emphasizes compassionate service and collaboration within Integrated Services.

The position includes greeting customers, handling calls, directing questions, and coordinating care, while providing health coaching and promoting wellness services to engage clients with primary care. On-site days ensure consistent team support.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in a healthcare, clinical setting, or a relevant area.

Responsibilities

• Performs general office duties including mailing, word processing, filing, and paperwork processing efficiently.
• Orders supplies and maintains equipment to support team operations.
• Greets customers courteously and manages phone calls, routing or messaging as appropriate.
• Assists customers with questions or concerns and directs them to the appropriate individual.
• Maintains an organized work area for optimal efficiency.
• Provides individualized health coaching to engage clients in services and coordinate care.
• Promotes wellness services and encourages engagement with primary care.
• Maintains professional standards and provides appropriate follow-up.
• Performs other duties as assigned.

Skills

Customer service

Health coaching

Administrative duties

Education

High school diploma

Job description

## Wellness Facilitator AssociateApply: On-site only, not eligible for remote work: Pavilion: Full time: Posted Today: R-000003906At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.**Job Description**:## Job SummaryResponsible for assisting with clerical and administrative duties to support smooth departmental operations. Enhances customer experience and improves quality through effective service. Demonstrates enthusiasm, flexibility, and respect for boundaries. Collaborates with individuals from diverse backgrounds to foster an inclusive environment. ## Essential Functions• Performs general office duties including mailing, word processing, filing, and paperwork processing efficiently.• Orders supplies and maintains equipment to support team operations.• Greets customers courteously and manages phone calls, routing or messaging as appropriate.• Assists customers with questions or concerns and directs them to the appropriate individual.• Maintains an organized work area for optimal efficiency.• Provides individualized health coaching to engage clients in services and coordinate care.• Promotes wellness services and encourages engagement with primary care.• Maintains professional standards and provides appropriate follow-up.• Performs other duties as assigned. ## Education RequirementHigh school diploma or equivalent experience ## Experience Requirement0-2 years of experience in a healthcare, clinical setting, or a relevant area An equivalent combination of education and experience may be considered.All experience must be paid and in the same related field.Part-time and PRN experience will be prorated based on hours worked per week.Volunteer work and internships for academic credit are not counted. ## Certifications & LicensuresN/A ## Working ConditionsA. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)B. Lifting, pushing, and/or pulling objects over 50lbs: 1. NeverC. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)G. Repetitive motion: 3. Intermittent (10% - 50% of the time)H. Working at heights above 4 feet: 1. NeverI. Working in confined spaces: 1. NeverJ. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)K. Job-related travel: 2. Occasional (< 10% of the time)L. Loud noises: 2. Occasional (< 10% of the time)M. Temperature extremes: 2. Occasional (< 10% of the time)N. Hazardous chemicals and fumes including waste: 1. NeverO. Radiation: 1. NeverP. Burns: 1. NeverQ. Cuts/Punctures: 2. Occasional (< 10% of the time)R. Bloodborne/airborne pathogens: 1. NeverS. Recombinant DNA or viral vectors: 1. NeverT. Combative/violent people: 1. NeverU. Animal handling (including carcasses): 1. NeverV. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A ## Physical DemandsThis position requires regular standing or walking with objects weighing up to 10 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent sitting at a computer workstation for extended periods of time; and performing tasks with intermittent repetitive motions (such as typing). Also involves occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds; some exposure to risk of back injury from moving or lifting equipment or materials; and occasional risk of injuries from use of equipment on the job, temperature extremes, loud noises, and cuts/punctures. ## Additional Job DescriptionsN/A**Department**:Integrated Services**Shift**:Days (United States of America) (inactive)**Time Type**:Full time**Address**:2000 Ashland Drive**City, State**:Ashland, Kentucky