On-Site Warranty Coordinator

Homes By WestBay, LLC.; Riverview, Northern (FL, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Homes by WestBay, LLC is seeking a Warranty Representative II for an on-site role in the Tampa area, based in Riverview, FL. This position involves planning, organizing, and directing warranty activities for assigned homes with minimal supervision from the Warranty Manager.

You will coordinate 30-day and 11-month orientations, oversee warranty tasks with trade partners, and ensure work is completed on schedule and within budget while delivering excellent customer service.

Qualifications

• Valid Driver’s License.
• Working knowledge of production homebuilding warranty.
• High School diploma or equivalent.

Responsibilities

• Plan, organize and direct warranty activities for assigned homes.
• Perform 30-day and 11-month orientations with customers.
• Coordinate warranty activities to achieve 100% completion on schedule and within budget.
• Communicate relevant information to customers effectively and clearly.
• Resolve complex issues independently with guidance as needed.
• Manage post-closing meetings as outlined in company process.
• Enforce safety policies with trade partners.
• Direct trades to complete scheduled tasks on time per plans and scopes.

Skills

Production homebuilding warranty

Education

High School diploma or equivalent

Job description

Homes by WestBay, LLC is seeking a Warranty Representative II for an on-site role in the Tampa area, based in Riverview, FL. This position involves planning, organizing, and directing warranty activities for assigned homes with minimal supervision from the Warranty Manager.

You will coordinate 30-day and 11-month orientations, oversee warranty tasks with trade partners, and ensure work is completed on schedule and within budget while delivering excellent customer service.