On-Site Warehouse Customer Service Pro — Growth & Perks

Geodi; Woodbridge Township (NJ); On-site; USD 53,770,000 - 72,748,000; Full time

Benefits offered by this job

Fair pay

Early access to earnings

Health insurance options

Paid holidays

Career growth opportunities

Job summary

GEODIS is hiring for a Warehouse Customer Service Representative in Keasbey, NJ. The role handles customer interactions via phone, email, and in person, processes orders, and coordinates shipments to ensure accuracy and timely delivery.

You will work on-site with a team to resolve billing and service issues, maintain records, and communicate with internal departments to meet customer needs. This position offers full-time hours and opportunities for growth.

Qualifications

• Minimum 6 months related experience and/or training.
• Experience with AS400 operating systems and warehouse management systems preferred.
• PC literate with Microsoft Outlook, Word, and Excel.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information to groups of managers, customers, and co-workers.

Responsibilities

• Interacts with customers by phone, email, or in person and receives orders or changes in service.
• Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
• Maintains a good working relationship with customers by responding to all inquiries and complaints.
• Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics.

Skills

Customer service

Communication

Problem solving

Attention to detail

Microsoft Excel

Tools

AS400

Warehouse management system

Job description

GEODIS is hiring for a Warehouse Customer Service Representative in Keasbey, NJ. The role handles customer interactions via phone, email, and in person, processes orders, and coordinates shipments to ensure accuracy and timely delivery.

You will work on-site with a team to resolve billing and service issues, maintain records, and communicate with internal departments to meet customer needs. This position offers full-time hours and opportunities for growth.