On-Site Vending Specialist

AFC Industries; Saginaw Charter Township (MI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

AFC Industries in Michigan is seeking a skilled Customer Service/Inventory Specialist to support sales, process orders, and maintain accurate inventory using the P21 ERP system.

You will prepare quotes, manage RMAs, coordinate with vendors, and assist warehouse operations; standard hours are Monday–Friday, 7:30 AM–4:30 PM, with an hourly pay range of $20.00–$23.00 depending on experience. This role includes benefits such as 401(k), health insurance, and paid time off.

Qualifications

• High School Diploma or higher required.
• Capable of lifting 50 lbs and performing light physical tasks.
• Proficient with Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Able to navigate ERP and maintain inventory accuracy.

Responsibilities

• Establish and maintain customer/vendor relationships to support profitability and growth.
• Provide sales support and prepare quotes, proposals, and customer correspondence.
• Process customer orders and coordinate with vendors and suppliers.
• Maintain and analyze inventory, set up bin locations, and manage ERP data.
• Assist with RMAs and ensure timely resolution of issues.
• Support warehouse duties as needed, including shipping and inventory checks.
• Load vending machines and manage related reporting in ERP.

Skills

MS Office

Organizational Skills

Time Management

Communication Skills

Basic computer skills

Lift 50 lbs

Education

High School Diploma or higher

Tools

Outlook

Excel

Word

PowerPoint

Job description

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

PRIMARY RESPONSIBILITIES:

• Assists with establishing, maintaining, and developing business and social relationships with customers and vendors to enhance the potential for achieving maximum profitability and growth


• Provides sales support for AFC personnel


• Prepares, proofreads, compiles and distributes quotes, proposals, and customer correspondence


• Provides order processing for incoming customer orders and subsequent orders to vendors and suppliers


• Follows up to ensure commitments are met


• Processing of RMAs and all related activities associated with the RMA process


• Develops and maintains all relevant customer files and records per AFC policies


• Proper management and analysis of assigned vending machines and reporting software including:


• Maintain inventory accuracy in both Vending and P21 systems


• Days of Supply


• Set up and maintain Family/Category/Type for all items


• Creating PO & Tags


• Reviewing and adjusting min/max values


• Creation of jobs and assignment of items to those jobs


• Pricing accuracy


• Slow & Dead inventory


• Assigning Bins


• Proper navigating the ERP system (P21) for research purposes including Sales History and past Pricing


• Expedites the prompt resolution of customer problems, questions, concerns and discrepancies. Notifies the appropriate AFC personnel of situations that are beyond the scope of the Customer Service responsibility level


• Support of warehouse responsibilities as needed


• Receive and put away all incoming inventory ensuring inventory accuracy is kept


• Set up and delete bin locations for all in stock tooling managed


• Perform all shipping functions (Maintain the quality and 100% accuracy of all incoming and outgoing shipments.)


• Load vending machines as needed


• Other assignments as needed or requested

STANDARDS FOR PERFORMANCE:

• Maintain inventory levels to stay in-stock, but avoid overstock


• Work with Customer to eliminate obsolete / dead inventory


• Quote items as needed


• Enter jobs and assign items as need to ensure inventory availability as needed


• Zero out of stocks for assigned inventory locations


• Maintain inventory accuracy in vending system and P21


• Maintain contract in P21 for pricing accuracy

BEHAVIORS:

• Reliable - be to work on time


• Accountable


• Hustle and smile


• Always be willing to help others


• Always be respectful of others


• Understand and demonstrate the Core Values of the Company

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Must be able to lift 50 lbs.


• Capable of bending, twisting, and squatting


• High School Diploma or higher

PREFERRED SKILLS:

• Microsoft Office: Outlook, Excel, Word, PowerPoint


• Basic computer skills


• Organizational Skills


• Time Management Skills


• Exceptional written and verbal communication skills

Work Hours: Monday-Friday, 7:30 AM-4:30 PM

Hourly Pay Range: $20.00-23.00 (depending upon experience)

• 401(k)


• 401(k) matching


• Flexible spending account


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

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Remote Capability

Not Work from Home Eligible

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AFC Industries endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact Human Resources by e-mail to [e-mail] with your specific accommodation request. AFC Industries is committed to creating a diverse environment and is proud to be an equal opportunity employer. Please see our equal employment opportunity (EEO) policy and Pay Transparency Statement located here [ EEO policy and Pay Transparency Statement ]. If you would like more information about your EEO rights under the law, please click here [ Know Your Rights poster ]

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