On-Site TurboTax Tax Expert & Community Builder

Intuit, Inc.; Columbia (MD); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Discounts on Intuit products

Free TurboTax copy

Marketing support

Job summary

Intuit, Inc. is seeking motivated individuals to join our team as TurboTax Local Service Experts in a new location.

You will provide on-site tax preparation, expert advice, and software support, while integrating with a broader team of specialists across business tax, bookkeeping, payroll, and advisory services. Your role includes growing the local client base and delivering an end-to-end TurboTax experience.

Qualifications

• EA (Enrolled Agent), CPA, or Practicing Attorney with strong tax preparation experience and knowledge of tax laws preferred.
• Active PTIN required by law to file taxes.
• Minimum 3 years of paid experience filing 30+ federal/state 1040 returns per season using professional tax software.
• Willing to upskill into additional service types with training provided by Intuit.
• Comfortable working onsite at a TurboTax office location, 20+ hours/week, 8:00 AM–5:00 PM.
• Willing to complete all required training and development as determined by the business.
• Willing to wear Intuit uniforms and use your name/picture for advertising.
• Interest in building a local and online TurboTax presence; create tax tips and content.
• Bilingual English/Spanish is a plus; experience in holistic tax advisory is valued.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax clients, from simple to complex situations.
• Act as a proactive community ambassador to build and grow a local client base.
• Connect clients with the full Intuit ecosystem including bookkeeping, payroll, and financial planning services.
• Build long-term relationships and ensure clients leave with a clear financial path and access to Intuit resources.
• Deliver a best-in-class customer experience through professional, empathetic service in-person and via video tools.

Skills

Enrolled Agent (EA)

CPA (Certified Public Accountant)

Practicing Attorney

PTIN

Tools

Tax preparation software

CRM software

Job description

Intuit, Inc. is seeking motivated individuals to join our team as TurboTax Local Service Experts in a new location.

You will provide on-site tax preparation, expert advice, and software support, while integrating with a broader team of specialists across business tax, bookkeeping, payroll, and advisory services. Your role includes growing the local client base and delivering an end-to-end TurboTax experience.