On-Site Triage Nurse - Primary Care & Care Coordination

Henrietta Johnson Medical Center; Wilmington (DE); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance (Medical / Dental / V

Long-Term Disability

Employee Assistance Program (EAP)

Short-Term Disability Option

Job summary

Henrietta Johnson Medical Center is seeking a Triage Nurse to support value-based care by assessing patient needs in real time and directing to appropriate care levels. The on-site, non-exempt role focuses on safe, efficient triage and care coordination in Delaware.

With 3+ years of nursing experience and an active Delaware RN license, you will assess, educate, and refer patients, document actions in the EHR, and participate in quality initiatives to improve access and safety.

Qualifications

• Current unrestricted RN license in Delaware.
• Minimum 3 years nursing experience in primary/ambulatory/urgent care or telephonic triage.
• Proficient in clinical assessment, escalation, and documentation.
• Experience with electronic health records.

Responsibilities

• Perform telephone and in-person triage using clinical protocols and nursing judgment to determine urgency and disposition.
• Assess symptoms, risk factors, med issues, and red flags; escalate time-sensitive cases as needed.
• Coordinate timely appointments, referrals, testing, and follow-up per provider direction.
• Document triage assessments and care coordination steps accurately in the EHR.
• Support chronic disease and high-risk patient management by identifying deterioration and notifying the team.
• Provide patient education on self-care, red-flag symptoms, and when to seek urgent care.
• Participate in team huddles, process improvements, and quality initiatives for access and safety.
• Maintain licensure, competencies, infection control practices, and privacy compliance.

Skills

Triage nursing

Clinical assessment

Documentation in EHR

Communication skills

On-site work

Education

Registered Nurse license (Delaware)

BLS certification

Job description

Henrietta Johnson Medical Center is seeking a Triage Nurse to support value-based care by assessing patient needs in real time and directing to appropriate care levels. The on-site, non-exempt role focuses on safe, efficient triage and care coordination in Delaware.

With 3+ years of nursing experience and an active Delaware RN license, you will assess, educate, and refer patients, document actions in the EHR, and participate in quality initiatives to improve access and safety.