On‑Site Traffic Operations Technician II

AECOM; Mount Clemens (MI); On-site; USD 23,000 - 39,000; Full time

Job summary

AECOM is seeking a Control Room Technician to join the Southeast Michigan traffic operations team, based on-site in Mt Clemens, MI. The CRT will monitor ITS data, CCTV feeds, and road sensor networks to identify incidents, disseminate information, and support engineers and first responders.

The role requires a hands-on, accurate communicator who can adapt to schedules, including weekends and overnight shifts, and who holds a valid driver's license and HS diploma or equivalent experience.

Qualifications

• HS + 2 years of relevant experience or demonstrated equivalency of experience and/or education.
• Valid driver's license and ability to pass MVR check.

Responsibilities

• Monitor traffic detectors, sensors, central systems, and ITS to identify incidents and device issues.
• Disseminate traffic information via phone, email, messaging, and social media.
• Send real-time incident notifications and follow-up updates.
• Create and troubleshoot work orders for ITS equipment and service requests.
• Communicate with engineers, technicians, and safety agencies.
• Verify and apply deployed signal timing plans and use central systems for data access.
• Assist data collection for studies and management needs.

Skills

Communication

Multitasking

Under pressure

Team collaboration

Adaptability

English proficiency

Education

HS + 2 years experience or equivalent

Tools

Windows/MS Office

Centralized Traffic Signal Software

Job description

AECOM is seeking a Control Room Technician to join the Southeast Michigan traffic operations team, based on-site in Mt Clemens, MI. The CRT will monitor ITS data, CCTV feeds, and road sensor networks to identify incidents, disseminate information, and support engineers and first responders.

The role requires a hands-on, accurate communicator who can adapt to schedules, including weekends and overnight shifts, and who holds a valid driver's license and HS diploma or equivalent experience.