On-Site Teller — Growth & Community Impact

American1cu; Jackson, Northern (MI, KY); Hybrid; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Health, Dental, Vision

Time Off

Job summary

American1cu in Jackson, MI is seeking an Account Specialist I to deliver excellent member experiences through teller-based transactions, including receiving and dispensing funds. You will maintain accurate records and follow credit union policies while engaging members to identify financial needs.

The role emphasizes strong communication, cross-selling checking, lending, and other products, and requires collaboration with the branch team to meet service goals and build community trust.

Qualifications

• Experience as a bank teller handling cash and balancing drawer.
• Strong customer service and relationship-building skills.
• Sales experience with product referrals and meeting monthly goals.

Responsibilities

• Process deposits and cash transactions accurately with proper identification.
• Answer member inquiries regarding rates, fees, and account histories while protecting privacy.
• Cross-sell checking, lending, and other products to support member financial wellness.

Skills

Bank Teller Experience

Cash Handling

Customer Service

Sales Experience

Education

High School Diploma or GED

Job description

American1cu in Jackson, MI is seeking an Account Specialist I to deliver excellent member experiences through teller-based transactions, including receiving and dispensing funds. You will maintain accurate records and follow credit union policies while engaging members to identify financial needs.

The role emphasizes strong communication, cross-selling checking, lending, and other products, and requires collaboration with the branch team to meet service goals and build community trust.