Member-First Teller — Growth, Benefits & Impact

CommunityAmerica Federal Credit Union; Oakland (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bi-Annual Performance Sharing Plan

Health benefits

Retirement plans

Job summary

CommunityAmerica Federal Credit Union in Oakland, CA seeks a courteous Teller to greet Members, handle transactions, and deliver friendly, accurate service. You’ll build trust and support Members in achieving financial goals.

As part of a member-centric team, you’ll help connect Members with products and services, maintain confidentiality, and work both independently and with colleagues to uphold our standards of service excellence. This role is full-time and on-site.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum 2 years of customer service experience (financial or retail preferred).
• Cash-handling skills with strong attention to detail.
• Ability to build rapport and respond thoughtfully to Member needs.
• Strong critical thinking and decision-making abilities.
• Self-motivated, with the ability to work independently and collaboratively.
• Excellent verbal and written communication skills.
• Commitment to confidentiality and professionalism.
• Comfort with technology and a willingness to learn new systems.

Responsibilities

• Greet Members with warmth and professionalism and provide tailored solutions.
• Handle financial transactions accurately and securely.
• Connect Members with products and specialists aligned with their goals.
• Support Members in achieving financial goals.

Skills

Customer service

Cash handling

Communication

Confidentiality

Tech-savvy

Independent worker

Education

High school diploma or equivalent

Job description

CommunityAmerica Federal Credit Union in Oakland, CA seeks a courteous Teller to greet Members, handle transactions, and deliver friendly, accurate service. You’ll build trust and support Members in achieving financial goals.

As part of a member-centric team, you’ll help connect Members with products and services, maintain confidentiality, and work both independently and with colleagues to uphold our standards of service excellence. This role is full-time and on-site.