On-Site Tech & Resident Support Specialist

Acts Retirement-Life Communities; Point of Rocks (MD); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Flexible spending accounts

Life insurance

Disability programs

401(k) plan with company match

Paid time off

Holidays

Job summary

Acts Retirement-Life Communities in Maryland is seeking a Community Technologist to provide on-site technology support for team members and residents, ensuring hardware, software, networking, and life safety systems run smoothly.

The role emphasizes hands-on troubleshooting, proactive maintenance, and strong customer service within a senior living environment; benefits include health coverage, retirement plan, paid time off, and opportunities for professional development.

Qualifications

• High school diploma or equivalent.
• Prior experience in IT support, help desk, or a related technical role.
• IT related degree and/or certification (CompTIA A+, Network+, or equivalent) is preferred

Responsibilities

• Provide on-site technology assistance for team members and residents.
• Maintain hardware, software, networking, and life safety systems to ensure a secure tech environment.

Skills

IT support

Help desk

Technical role

Education

CompTIA A+ certification

Network+ certification

Job description

Acts Retirement-Life Communities in Maryland is seeking a Community Technologist to provide on-site technology support for team members and residents, ensuring hardware, software, networking, and life safety systems run smoothly.

The role emphasizes hands-on troubleshooting, proactive maintenance, and strong customer service within a senior living environment; benefits include health coverage, retirement plan, paid time off, and opportunities for professional development.