On-Site Systems Manager for Public Safety Networks

Motorola Solutions; Detroit (MI); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions seeks an experienced System Manager/Technical Consultant to coordinate maintenance activities for a major customer in Michigan. The role requires onsite work five days a week, collaboration with a Motorola Service Provider, and the development of SOPs to improve system performance and reliability.

Responsibilities include documenting actions, monitoring service quality, and participating in system upgrades and testing.

Qualifications

• Experience in the Telecommunications/Land Mobile Radio industry.
• Knowledge of system maintenance and operation of multi-site communications systems.
• Strong coordination and reporting skills.

Responsibilities

• Work onsite at customer location 5 days per week.
• Coordinate service activities and ensure contract compliance.
• Document action items related to system maintenance and management.
• Determine actions for system anomalies or problems affecting operation.
• Maintain knowledge of the Customer system and oversee maintenance activities.
• Produce system activity, performance, and quality reports.

Skills

Telecommunications

Land Mobile Radio

Radio programming software

Databases

Customer support

Tools

Radio programming software

Databases

Job description

Motorola Solutions seeks an experienced System Manager/Technical Consultant to coordinate maintenance activities for a major customer in Michigan. The role requires onsite work five days a week, collaboration with a Motorola Service Provider, and the development of SOPs to improve system performance and reliability.

Responsibilities include documenting actions, monitoring service quality, and participating in system upgrades and testing.