On-Site Systems Engineer - Imaging & Data Infra

Clutter; Jessup (MD); On-site; USD 68,000 - 86,000; Full time

Benefits offered by this job

Day-One Benefits

Flexible vacation plan

Ongoing training and career growth

Job summary

Iron Mountain is hiring a Systems Engineer to support on-site imaging operations in Jessup, MD. You will own critical hardware and software, manage imaging tools, and ensure file transfer environments meet SLAs.

The role requires a bachelor’s degree or 5+ years IT experience, familiarity with Windows, SQL, AD, and Kofax imaging software, plus the ability to travel up to 15% domestically.

Qualifications

• A Bachelor’s degree OR 5+ years of IT industry work experience.
• Experience with remote control tools, Windows, SQL, and Active Directory.
• Familiarity with Kofax imaging software and batch deployments.

Responsibilities

• Provide on-site support at the Jessup imaging center and central environment.
• Own day-to-day IT infrastructure including scanners, imaging tools, and file transfer.
• Lead maintenance and ensure SLAs are met with available systems.
• Handle escalations and participate in on-call rotations.
• Onboard new Digital Solutions customers and process change requests.
• Collaborate with Implementation and DevOps to roll out fixes.

Skills

Remote control tools

Windows OS

SQL Database

Active Directory

PowerShell scripting

Networking basics

Project management

Communication

Education

Bachelor’s degree or 5+ years IT experience

Tools

Kofax imaging software

Batch class deployments

Job description

Iron Mountain is hiring a Systems Engineer to support on-site imaging operations in Jessup, MD. You will own critical hardware and software, manage imaging tools, and ensure file transfer environments meet SLAs.

The role requires a bachelor’s degree or 5+ years IT experience, familiarity with Windows, SQL, AD, and Kofax imaging software, plus the ability to travel up to 15% domestically.