On-Site Systems Administrator — Windows/AD, VMware Expert

Swoon; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Swoon is seeking a Systems Administrator / IT Systems Specialist to join our team in an on-site capacity. The role covers hands-on IT support for servers, networks, business applications, and end-user devices while managing tickets and maintaining infrastructure.

You will work with Windows Server, Active Directory, Microsoft 365, and Azure AD, plus VMware virtualization, backups, storage, and basic network tasks.

Qualifications

• 4+ years of experience in IT support, systems administration, or technical support in a hands-on environment.
• Willingness to travel to Mexico approximately once a month.
• Working knowledge of core Microsoft infrastructure (Windows Server, AD, M365, Azure AD).

Responsibilities

• Provide hands-on, day-to-day IT system support for servers, applications, networks, and end-user devices.
• Manage and resolve tickets and incidents; escalate complex issues as needed.
• Perform routine system administration tasks like maintenance, patching, updates, monitoring, and troubleshooting.
• Support core Microsoft technologies including Windows Server, AD, and M365; manage accounts and access.
• Assist with VMware virtualization, backups/restores, storage management, and endpoint configuration.
• Provide foundational network support for switches, VPNs, firewalls, wireless, and connectivity issues.
• Support security/compliance processes including access reviews, vulnerability remediation, audit docs, and security escalations.

Skills

IT support

Customer service

Troubleshooting

Documentation

Communication

Security awareness

Tools

VMware

Windows Server

Active Directory

Microsoft 365

Azure AD

VPN

Backups

Job description

Swoon is seeking a Systems Administrator / IT Systems Specialist to join our team in an on-site capacity. The role covers hands-on IT support for servers, networks, business applications, and end-user devices while managing tickets and maintaining infrastructure.

You will work with Windows Server, Active Directory, Microsoft 365, and Azure AD, plus VMware virtualization, backups, storage, and basic network tasks.