On-Site Systems Administrator – GEOINT, TS/SCI Clearance

VetJobs; Springfield (VA); Vor Ort; USD 79.000 - 135.000; Vollzeit

Zusammenfassung

BAE Systems in Springfield, Virginia, is seeking a Systems Administrator to join an elite Operations and Sustainment Team responsible for GEOINT mission critical production systems. You will provide user support, triage, and solutions for computer hardware/software and systems.

Applicants must hold an active Top Secret/SCI clearance, possess strong communication across teams, and be able to work a 24x7 rotating shift.

Qualifikationen

• Active TS/SCI clearance required
• Associates’ Degree + 2 years of relevant experience
• High School/GED minimum education
• Effective written and oral communication across multiple teams and management
• Knowledge of call tracking applications
• Knowledge of customer service practices
• Ability to work 24x7 rotating shift

Aufgaben

• Respond to technical assistance requests in person, by phone, or electronically
• Diagnose and resolve hardware and software issues
• Research issues using available information resources
• Advise users on appropriate action
• Follow standard help desk procedures and CONOPS
• Log all help desk interactions
• Redirect problems to correct resource
• Identify and escalate urgent issues
• Track and route problems and document resolutions
• Prepare daily operational status briefings
• Stay current with system information, changes and updates
• Provide share drive management including admin responsibilities, content managers, and configuration management

Kenntnisse

Top Secret/SCI clearance

Customer service

Communication skills

24x7 shift

GEOINT knowledge

Ausbildung

High School/GED

Associates’ Degree + 2 years experience

Tools

Linux

Windows Server

Socet GXP

Remote View

MS Word

MS Excel

MS Project

PowerPoint

Jobbeschreibung

BAE Systems in Springfield, Virginia, is seeking a Systems Administrator to join an elite Operations and Sustainment Team responsible for GEOINT mission critical production systems. You will provide user support, triage, and solutions for computer hardware/software and systems.

Applicants must hold an active Top Secret/SCI clearance, possess strong communication across teams, and be able to work a 24x7 rotating shift.