On‑Site System Administrator – Healthcare IT (Memphis)

Matter Health; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-funded HSA options

Employer-paid life and disability

Voluntary illness, accident, and hospi

401(k) with company match

Job summary

Matter Health in Memphis, TN is seeking a hands-on System Administrator to join our IT team. You will administer identity, endpoint, mobile, and communications platforms, provide responsive user support, and partner with our MSP to ensure reliable systems.

This on-site, full-time role reports to the IT Operations and Security Director. You will manage Entra ID and Intune, mobile devices, 8x8, Timeero, Claude, and CallMyDoc, supporting security baselines and audits while delivering people-first

Qualifications

• Hands-on experience administering Microsoft Entra ID, including user access, multifactor authentication, and access policies.
• Experience managing endpoints through Microsoft Intune or a comparable platform.
• Experience supporting Windows, macOS, iOS, and Android devices, including enrollment and troubleshooting.
• Experience administering mobile devices, cellular accounts, SIMs/eSIMs, and device inventory.
• Experience configuring and supporting business applications, user permissions, and communications platforms.
• Ability to troubleshoot issues, coordinate with vendors, and communicate clearly with users.
• Ability to manage access and devices securely and follow sensitive information requirements.
• Strong organization and documentation, with a service-oriented approach.

Responsibilities

• Identity & Endpoint Management: Administer Entra ID, MFA, and CA with device registration and RBAC.
• Intune management for Windows, macOS, iOS, Android endpoints, deployment, and updates.
• Support onboarding/offboarding with HR and leaders, ensuring timely access changes.
• Maintain device inventory and lifecycle from provisioning to decommissioning.
• Support security baselines and policy enforcement for audits.
• Mobile Device, SIM & Cellular: manage MDM platform, carrier accounts, and device assignments.
• Coordinate onboarding of new devices, replacements, and remote wipe procedures.
• Collaboration & Platform Admin: administer 8x8, Claude, Timeero; provide CallMyDoc support.
• Work with MSP and vendors to resolve issues and maintain reliability.

Skills

Entra ID admin

Intune admin

Endpoint management

Mobile device mgmt

Vendor coordination

Documentation

User support

Tools

Microsoft Entra ID

Intune

8x8

Timeero

Claude

CallMyDoc

Job description

Matter Health in Memphis, TN is seeking a hands-on System Administrator to join our IT team. You will administer identity, endpoint, mobile, and communications platforms, provide responsive user support, and partner with our MSP to ensure reliable systems.

This on-site, full-time role reports to the IT Operations and Security Director. You will manage Entra ID and Intune, mobile devices, 8x8, Timeero, Claude, and CallMyDoc, supporting security baselines and audits while delivering people-first