On-Site Support Specialist

Motion Industries (MOT); North Dayton (OH); On-site; USD 40,000 - 58,000; Full time

Job summary

Motion Industries seeks an On-Site Support Specialist to deliver outstanding customer service at the customer location, supporting ART, VMI, driving and storeroom tasks. This role may also serve as a lead/mentor to teammates and contributes to sales relationships on site.

Under limited supervision, you’ll manage multiple tasks, maintain accuracy, and use business systems and email to communicate internally and externally while complying with forklift operations and driver requirements.

Qualifications

• High school diploma or GED with 3–5 years of related experience or equivalent combination.
• Industry experience preferred; product knowledge from warehouse experience.
• Customer service and communication skills are required.
• Ability to multi-task and manage time effectively.
• Moderate computer skills; use of business systems, email, and internet search for products.
• Forklift certification may be required.
• Valid driver's license with a good driving record.

Responsibilities

• Provide excellent customer service to strengthen relationships and drive ongoing sales at the customer site.
• May act as a lead/mentor to other employees.
• Perform on-site duties such as ART, VMI, driving, delivery, crib attendant, storeroom tasks and customer service.
• Perform additional duties as assigned.

Skills

Reliability

Organization

Attention to detail

Customer service

Communication

Multi-tasking

Time management

Computer skills

Forklift certification

Driver's license

Education

High school diploma or GED

Tools

Forklift operation

Job description

SUMMARYUnder limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.JOB DUTIESProvides excellent customer service that will enhance the relationship and lead to ongoing sales.May act as a lead/mentor to other employees.Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIESReliability, organization and attention to detail required.Industry experience required; product knowledge from previous warehouse experience is preferred.Customer service and communication skills required.Ability to multi-task and time management skills required.Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.May need to be certified to operate a forklift.Valid driver’s license and good driving record required.PHYSICAL DEMANDSMust be able to move up to 100 lbs and lift up to 50 lbs.COMPANY INFORMATIONMotion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.