On-Site Support Specialist

Motion; Wichita (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

401(k)

Tuition reimbursement

Paid vacation

Sick time

Holiday pay

Job summary

Motion Industries seeks an On-Site Support Specialist to perform a range of customer-site support tasks under limited supervision. The role involves working more than 50% at the customer location, delivering service and efficiency across warehousing and related activities.

The candidate should have 3–5 years of warehousing or related experience, strong communication, and reliability. A valid driver's license and forklift certification may be required based on site.

Qualifications

• High school diploma or GED required with 3–5 years related experience.
• Must be reliable, organized with attention to detail.
• Experience in warehousing and customer service preferred.
• Valid driver''s license and ability to operate a forklift (certification may be required).

Responsibilities

• Provide excellent customer service to enhance relationships and drive ongoing sales.
• May act as a lead/mentor to other employees.
• Perform on-site support tasks primarily at customer locations, including ART, VMI, driving, delivery, crib attendant, storeroom, and customer service.
• Perform other duties as assigned.

Skills

Reliability

Organization

Attention to detail

Customer service

Communication skills

Time management

Multi-tasking

Computer skills

Forklift operation

Driver's license

Education

High School Diploma or GED

Job description

SUMMARY

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.


• May act as a lead/mentor to other employees.


• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.


• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Reliability, organization and attention to detail required. Industry experience required; product knowledge from previous warehouse experience is preferred. Customer service and communication skills required. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required. May need to be certified to operate a forklift. Valid driver’s license and good driving record required.

PHYSICAL DEMANDS

Must be able to move up to 100 lbs and lift up to 50 lbs.

LICENSES & CERTIFICATIONS

None required.

SUPERVISORY RESPONSIBILITY

No Supervisory Responsibility

BUDGET RESPONSIBILITY

No

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.