On-Site Support Specialist

Motion Industries (MOT); Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Motion Industries is seeking an On-Site Support Specialist to perform a variety of functions primarily at a customer location. The role emphasizes excellent customer service, reliability, and strong time-management in a warehouse environment.

The position may involve driving, delivery, storeroom work, and other duties at the customer site, with potential leadership responsibilities for others. A high school diploma or GED and 3–5 years of related experience are typical prerequisites.

Qualifications

• High school diploma or GED required.
• 3–5 years of related experience or equivalent combination.
• Reliability, organization and attention to detail needed.
• Customer service and communication skills required.
• Ability to multi-task and manage time effectively.
• Moderate computer skills; ability to use business systems and search capabilities to find products on the Internet.

Responsibilities

• Provide excellent customer service to enhance relationships and support ongoing sales.
• May act as lead/mentor to other employees.
• Perform on-site support functions at customer location including ART, VMI, driving, delivery, crib attendant, storeroom work and customer service.
• Other duties as assigned.
• Possess or obtain forklift certification if required.

Job description

SUMMARY:Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.JOB DUTIESProvides excellent customer service that will enhance the relationship and lead to ongoing sales.May act as a lead/mentor to other employees.Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIESReliability, organization and attention to detail required.Industry experience required; product knowledge from previous warehouse experience is preferred.Customer service and communication skills required.Ability to multi-task and time management skills required.Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.May need to be certified to operate a forklift.Valid driver’s license and good driving record required.PHYSICAL DEMANDS:Must be able to move up to 100 lbs and lift up to 50 lbs.LICENSES & CERTIFICATIONS: None required.SUPERVISORY RESPONSIBILITY: No Supervisory ResponsibilityBUDGET RESPONSIBILITY: NoCOMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.