On-Site Support Specialist

USA MOT Motion Industries, Inc.; Dayton (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick leave

Holiday pay

Job summary

Motion Industries is seeking an On-Site Support Specialist to operate at customer locations under limited supervision. The role combines several nonexempt duties and involves working more than half the time on-site at the customer site, delivering service and support.

Responsibilities include providing excellent customer service, potentially mentoring teammates, and performing duties such as ART, VMI, driving, delivery, crib/storeroom tasks, and other duties as assigned.

Qualifications

• High school diploma or GED with 3–5 years related experience.
• Industry experience preferred; warehousing knowledge helpful.
• Strong customer service and communication skills required.

Responsibilities

• Provide excellent customer service to enhance relationships and drive sales.
• May act as lead/mentor to other employees.
• Carry out customer-site duties including ART, VMI, driving, delivery, crib/storeroom tasks, and related duties.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Time management

Attention to detail

Reliability

Organization

Education

High school diploma or GED

Tools

Forklift certification

Job description

SUMMARY

Under limited supervision, the On‑Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

Provides excellent customer service that will enhance the relationship and lead to ongoing sales. May act as a lead/mentor to other employees.

Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Reliability, organization and attention to detail required.

Industry experience required; product knowledge from previous warehouse experience is preferred.

Customer service and communication skills required.

Ability to multi‑task and time management skills required.

Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.

May need to be certified to operate a forklift. Valid driver’s license and good driving record required.

PHYSICAL DEMANDS

Must be able to move up to 100 lbs and lift up to 50 lbs.

COMPANY INFORMATION

• Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.