On-Site Staffing Supervisor

Surge Staffing; Louisville (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Surge Staffing in Louisville, KY is seeking a results-driven supervisor to support the SURGE client services team. You will lead a small crew, ensure timely staffing, and deliver high-quality service to both clients and temporary employees.

The role emphasizes administrative accuracy, attendance monitoring, and claims processing support, with opportunities to develop business relationships and streamline operations.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I-9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

Skills

Leadership

Customer service

Communication

Administrative skills

Background checks

Microsoft Office

Education

High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing in Louisville, KY is seeking a results-driven supervisor to support the SURGE client services team. You will lead a small crew, ensure timely staffing, and deliver high-quality service to both clients and temporary employees.

The role emphasizes administrative accuracy, attendance monitoring, and claims processing support, with opportunities to develop business relationships and streamline operations.