On-Site SQL Software Support Engineer | Path to Senior

Rise Technical Recruitment Limited; Greensboro (NC); On-site; USD 77,000 - 104,000; Full time

Job summary

Rise Technical Recruitment Limited is seeking a Software Support Engineer (SQL) for our Greensboro, NC site. The role offers day-to-day ownership of business-critical applications, with autonomy to operate on-site and a defined path to seniority within the company.

You will diagnose and resolve incidents across MES and ERP, writing SQL queries daily to investigate root causes, and collaborate with a UK-based team for support.

Qualifications

• Three years or more in a technical, application or software support role.
• Strong hands-on SQL used daily to investigate and resolve application issues.
• Experience with MES/ERP (ideally Microsoft Dynamics NAV) or JIRA is advantageous.

Responsibilities

• Diagnosing and resolving incidents across MES, ERP and bespoke business-critical applications.
• Using SQL daily for application support, investigation and root cause analysis.
• Autonomy to run things your own way on site, with an established UK team behind you for support.
• Clear progression to a Senior position, with specialist routes available beyond that.
• Newly created site-based position supporting a major new customer program.

Skills

SQL

Root Cause Analysis

Incident Management

Tools

JIRA

Microsoft Dynamics NAV

Job description

Rise Technical Recruitment Limited is seeking a Software Support Engineer (SQL) for our Greensboro, NC site. The role offers day-to-day ownership of business-critical applications, with autonomy to operate on-site and a defined path to seniority within the company.

You will diagnose and resolve incidents across MES and ERP, writing SQL queries daily to investigate root causes, and collaborate with a UK-based team for support.