On-Site Service Technician — Warranty & Chargeable Work

Englert Inc; Maple Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Englert Inc in Ohio seeks a service professional to perform warranty and chargeable work, ensuring on-time delivery and customer satisfaction. You will report to the production manager, start day with ETA calls, and document work with photos.

This role involves invoicing on-site, maintaining bins at shop, and coordinating with PM to resolve on-site issues, with prior gutter installation experience desirable.

Qualifications

• Must report to production manager Monday–Friday at 7am.
• Execute warranty/chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA.
• Communicate throughout shift with PM to resolve warranty/chargeable services on site.
• Collect payment and complete additional work orders on site.
• Upload before/after photos of job sites.
• Inspect/maintain recycle, steel and garbage bins at shop.

Responsibilities

• Gutter installation/service experience in desired skills.
• Commercial driving experience in desired skills.

Skills

Schedule adherence

Warranty service

On-site service

Customer communication

Payment collection

Photo documentation

Site inspection

Bin maintenance

Gutter service experience

Commercial driving experience

Job description

Englert Inc in Ohio seeks a service professional to perform warranty and chargeable work, ensuring on-time delivery and customer satisfaction. You will report to the production manager, start day with ETA calls, and document work with photos.

This role involves invoicing on-site, maintaining bins at shop, and coordinating with PM to resolve on-site issues, with prior gutter installation experience desirable.