Service Technician

LeafGuard; Omaha (NE); On-site; USD 28,000 - 39,000; Full time

Job summary

LeafGuard is seeking a field technician to perform warranty and chargeable service work for customers, on schedule, with daily start times and on-site coordination with the production team.

You will need experience in exterior home improvements, strong communication, and the ability to lift up to 50 pounds. A valid driver's license and long-distance driving willingness are required. This role is based on-site in Omaha, NE.

Qualifications

• Experience with exterior home improvements.
• Able to climb ladders to 44 feet.
• Strong written and verbal communication.
• Experience with face-to-face customer service.
• Ability to drive long distances safely.
• Valid driver’s license.
• Lift/carry up to 50 pounds occasionally; up to 25 pounds frequently.

Responsibilities

• Report to production manager Monday–Friday at 7am to receive schedule.
• Execute warranty/chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA.
• Communicate with PM to resolve warranty/chargeable services on site.
• Collect payment and complete additional work orders on site.
• Upload before and after photos of job sites.
• Inspect/maintain recycle, steel and garbage bins at shop.

Skills

Exterior home improv

Ladder safety 44ft

Communication skills

Face-to-face service

Long-distance driving

Driver's license

Lifting 50 lb

Job description

Overview

Provide exceptional customer service by performing timely warranty & chargeable services.

Responsibilities

• Report to production manager Monday – Friday @ 7am to receive schedule.


• Execute warranty/Chargeable service work for customers on schedule.


• Call customers at start of day to provide ETA


• Communicate throughout shift to PM to resolve warranty/chargeable services on site.


• Collect payment and complete additional work orders on site.


• Upload before and after photos of job sites.


• Inspect/maintain recycle, steel and garbage bins at shop.

Qualifications

Minimum Skills and competencies:

• Experience with exterior home improvements.


• Confident on ladder up to 44’.


• Excellent written and verbal communication skills.


• Experience with face to face customer service.


• Ability to drive long distances safely.


• Valid Driver’s license.


• Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility.

Desired Skills

• Gutter installation/service experience.


• Commercial driving experience.

By submitting your application, you agree that it may be shared with our affiliated companies for consideration

LeafGuard Holdings and its subsidiaries and affiliates, including Englert Inc. provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.