Service Technician

Englert Inc; La Vista (NE); On-site; USD 28,000 - 39,000; Full time

Job summary

Englert Inc. in La Vista, NE is seeking a service technician to provide exceptional warranty and chargeable services on schedule.

You will contact customers each morning, perform on-site work, collect payment when required, and communicate with the production team to keep jobs moving. This role requires experience with exterior home improvements, comfortable ladder use, strong communication, reliable driving for long distances, and a valid driver’s license.

Qualifications

• Experience with exterior home improvements is required.
• Confident on ladder up to 44 feet.
• Excellent written and verbal communication skills.
• Experience with face to face customer service.
• Ability to drive long distances safely.
• Valid Driver’s license.
• Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently.

Responsibilities

• Provide timely warranty and chargeable services.
• Report to production manager Monday - Friday at 7am to receive schedule.
• Execute warranty/chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA.
• Communicate throughout shift to PM to resolve warranty/chargeable services on site.
• Collect payment and complete additional work orders on site.
• Upload before and after photos of job sites.
• Inspect/maintain recycle, steel and garbage bins at shop.

Skills

Exterior home improvements experience

Ladder safety up to 44 feet

Written & verbal communication

Face-to-face customer service

Long-distance driving

Valid driver’s license

Lift/Move/Carry up to 50 lbs

Job description

Provide exceptional customer service by performing timely warranty & chargeable services.

• Report to production manager Monday - Friday @ 7am to receive schedule.
• Execute warranty/Chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA
• Communicate throughout shift to PM to resolve warranty/chargeable services on site.
• Collect payment and complete additional work orders on site.
• Upload before and after photos of job sites.
• Inspect/maintain recycle, steel and garbage bins at shop.

Minimum Skills and competencies

• Experience with exterior home improvements.
• Confident on ladder up to 44’.
• Excellent written and verbal communication skills.
• Experience with face to face customer service.
• Ability to drive long distances safely.
• Valid Driver’s license.
• Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility.

Desired Skills

• Gutter installation/service experience.
• Commercial driving experience.

LeafGuard Holdings and its subsidiaries and affiliates, including Englert Inc. provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.