Service Technician

Englert Inc; Maple Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Englert Inc in Ohio seeks a service professional to perform warranty and chargeable work, ensuring on-time delivery and customer satisfaction. You will report to the production manager, start day with ETA calls, and document work with photos.

This role involves invoicing on-site, maintaining bins at shop, and coordinating with PM to resolve on-site issues, with prior gutter installation experience desirable.

Qualifications

• Must report to production manager Monday–Friday at 7am.
• Execute warranty/chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA.
• Communicate throughout shift with PM to resolve warranty/chargeable services on site.
• Collect payment and complete additional work orders on site.
• Upload before/after photos of job sites.
• Inspect/maintain recycle, steel and garbage bins at shop.

Responsibilities

• Gutter installation/service experience in desired skills.
• Commercial driving experience in desired skills.

Skills

Schedule adherence

Warranty service

On-site service

Customer communication

Payment collection

Photo documentation

Site inspection

Bin maintenance

Gutter service experience

Commercial driving experience

Job description

Provide exceptional customer service by performing timely warranty & chargeable services.

Minimum Skills and competencies

• Report to production manager Monday - Friday @ 7am to receive schedule.
• Execute warranty/Chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA
• Communicate throughout shift to PM to resolve warranty/chargeable services on site.
• Collect payment and complete additional work orders on site.
• Upload before and after photos of job sites.
• Inspect/maintain recycle, steel and garbage bins at shop.

Desired Skills

• Gutter installation/service experience.
• Commercial driving experience.

LeafGuard Holdings and its subsidiaries and affiliates, including Englert Inc. provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.