On-Site Service Specialist

neteffects; Sumner (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Job summary

neteffects in Sumner, WA is seeking a dependable Mailroom Associate to support daily mailroom, shipping, receiving, and package distribution in a corporate warehouse environment. The role requires strong customer service, basic computer skills, and the ability to work independently in a fast-paced setting.

The position is temp-to-hire, onsite only, with a pay rate of $18.00-$20.00 per hour. You will handle mail and packages, coordinate with carriers, and help maintain accurate records while

Qualifications

• High school diploma or GED required.
• 1–2 years of related experience in mailroom operations, shipping and receiving, warehouse support, or customer service.
• Familiarity with shipping carriers, package handling, and receiving procedures.
• Valid driver's license and required auto insurance coverage.

Responsibilities

• Process, sort, and distribute incoming and outgoing mail and packages.
• Handle daily shipping and receiving activities using various carriers.
• Prepare packages for shipment, verify packing slips, and maintain accurate records.
• Respond to customer inquiries and provide support to onsite and remote employees.
• Utilize Microsoft Outlook, Excel, Word, and web-based systems to process requests.
• Operate hand trucks, dollies, and pallet jacks to move packages and materials.

Skills

Verbal communication

Written communication

Basic computer skills

Microsoft Office proficiency

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Mailroom Associate – Shipping & Receiving

Location: Sumner, WA
Pay Rate: $18.00-$20.00 per hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Position Type: Temp-to-Hire
Work Location: 100% Onsite

Job Summary

We are seeking a dependable and customer-focused Mailroom Associate to support daily mailroom, shipping, receiving, and package distribution operations at a corporate warehouse facility in Sumner, WA. The ideal candidate will have strong customer service skills, basic computer proficiency, and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Process, sort, and distribute incoming and outgoing mail and packages.


• Handle daily shipping and receiving activities using various carriers.


• Prepare packages for shipment, verify packing slips, and maintain accurate records.


• Respond to customer inquiries and provide support to onsite and remote employees.


• Utilize Microsoft Outlook, Excel, Word, and web-based systems to process requests.


• Operate hand trucks, dollies, and pallet jacks to move packages and materials.


• Assist with mail delivery routes and general mailroom operations.


• Troubleshoot basic shipping, receiving, and mail processing issues.


• Maintain an organized, safe, and efficient work environment.


• Work independently and assist team members with changing daily priorities.

Qualifications

• High school diploma or GED required.


• 1–2 years of related experience in mailroom operations, shipping and receiving, warehouse support, or customer service.


• Basic computer skills, including Microsoft Office proficiency.


• Familiarity with shipping carriers, package handling, and receiving procedures preferred.


• Strong verbal and written communication skills.


• Excellent customer service and organizational skills.


• Ability to work independently, multitask, and prioritize assignments.


• Experience operating copiers, printers, or other office equipment is a plus.


• Strong attention to detail and problem-solving abilities.


• Valid driver's license and required auto insurance coverage.

Physical Requirements

• Ability to lift and move packages weighing up to 50 lbs.


• Comfortable standing and walking on concrete surfaces throughout the workday.


• Ability to use hand trucks, dollies, and pallet jacks as needed.

Work Environment

• Corporate mailroom located within a warehouse facility.


• Small, collaborative team environment.


• Business casual or warehouse casual attire; jeans and sneakers are acceptable.


• No routine driving required.

Benefits: (employee contribution)

• Health insurance


• Health savings account


• Dental insurance


• Vision insurance


• Flexible spending accounts


• Life insurance


• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.