On-Site Service Delivery Manager

SPS; Westlake (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Medical, Dental, Vision Insurance

401k with matching

Paid Time Off

Job summary

SPS is seeking a Service Delivery Manager in Westlake, Texas, to oversee multiple sites or projects on-site with clients. This role calls for managing daily service delivery, employee performance, and ensuring customer satisfaction while adhering to SPS policies.

Key responsibilities include operational management, troubleshooting client issues, and maintaining communication with all levels of the organization. The ideal candidate possesses at least 5 years of experience in operational management and strong interpersonal skills.

Qualifications

• Minimum of 5+ years of experience in high level relationship building and operational management.
• Experience managing 5-10 employees.
• Solid understanding of selling skills.

Responsibilities

• Oversee multiple sites or projects ensuring client satisfaction.
• Manage site financials and operations.
• Coordinate and implement special projects.

Skills

Client satisfaction

Operational management

Interpersonal skills

Presentation skills

Attention to detail

Education

High School Diploma (or equivalent)

Tools

Office machinery

Job description

SPS is seeking a Service Delivery Manager in Westlake, Texas, to oversee multiple sites or projects on-site with clients. This role calls for managing daily service delivery, employee performance, and ensuring customer satisfaction while adhering to SPS policies.

Key responsibilities include operational management, troubleshooting client issues, and maintaining communication with all levels of the organization. The ideal candidate possesses at least 5 years of experience in operational management and strong interpersonal skills.