On-Site Security Operations Supervisor – Quad Cities

Allied Universal; Moline (IL); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement plan

Eight paid holidays

Vacation and sick days

Job summary

Allied Universal is seeking an Assistant Account Manager for the Quad Cities on-site role. You will assist the Account Manager with supervisory, training and operations, ensuring post orders and client instructions are followed. A week-long onboarding course supports your success.

The position emphasizes supervising Security Professionals, coordinating tasks, training new staff, and maintaining post information, with emphasis on safety and client relations.

Qualifications

• High school diploma or equivalent is required.
• 3–5 years of professional security experience preferred.
• Valid state Guard License and background check required.
• Valid driver’s license with clean driving record.
• Strong customer service orientation and communication skills.
• Ability to train and coach staff and enforce post orders.

Responsibilities

• Assist with coordination of all security contract aspects at locations.
• Supervise and motivate security professionals; evaluate performance.
• Maintain Post Order manuals and training materials.
• Conduct interviews and onboard new employees; train staff on post orders.
• Oversee reports, logs and pass downs for the security department.
• Manage sub-units like fire control, command center, loading docks.
• Respond to incidents and ensure proper reporting and notifications.
• Identify personnel issues and refer to Account Manager.
• Recommend counseling or disciplinary actions as directed.
• Respond to client/site emergencies and maintain client relations.
• May perform security duties up to 50% of time if needed.

Skills

Communication skills

Leadership

Training/coaching

Client service

Education

High school diploma or equivalent

College education or business classes

Guard License

Tools

Microsoft Office

Job description

Allied Universal is seeking an Assistant Account Manager for the Quad Cities on-site role. You will assist the Account Manager with supervisory, training and operations, ensuring post orders and client instructions are followed. A week-long onboarding course supports your success.

The position emphasizes supervising Security Professionals, coordinating tasks, training new staff, and maintaining post information, with emphasis on safety and client relations.