On-Site Security & Front Desk Lead

CareOregon, Inc.; Portland (OR); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

7% lead pay

5% SIP Bonus

Job summary

CareOregon, Inc. is seeking a Security and Front Desk CSR Lead to serve as the first point of contact for employees, members, and visitors at our downtown Portland office. The role includes security assessments, de-escalation, access control, and basic first aid.

The position is on-site, Monday–Friday, with an additional 7% lead pay. Includes a SIP Target bonus of 5% annually and is located in downtown Portland, Oregon.

Qualifications

• Minimum 1 year experience in security and customer service roles.
• DPSST unarmed security certification or eligible for Temporary Work Permit.
• First Aid and CPR certification required within 90 days of hire.

Responsibilities

• Greet and direct members, contractors, and visitors to CareOregon facilities.
• Provide initial security screening of all entrants.
• Monitor access control and CCTV; respond to incidents and escalate to law enforcement when needed.
• Provide basic first aid and incident reporting; assist with building rounds.

Skills

Customer service

Situational assessment

Communication

De-escalation

Education

DPSST certification

First Aid/CPR certification

Tools

Word/Outlook/Excel

Job description

CareOregon, Inc. is seeking a Security and Front Desk CSR Lead to serve as the first point of contact for employees, members, and visitors at our downtown Portland office. The role includes security assessments, de-escalation, access control, and basic first aid.

The position is on-site, Monday–Friday, with an additional 7% lead pay. Includes a SIP Target bonus of 5% annually and is located in downtown Portland, Oregon.