On-Site Seasonal Ticketing Associate — NYC Center

Ailey Company; New York (NY); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

On-site role

Job summary

Alvin Ailey Dance Foundation seeks an On-Site Seasonal Ticketing Associate to support our Marketing team at NYC Center during the peak season. You will assist with Group Sales and run daily on-site ticketing operations, ensuring smooth service for patrons, donors, and VIPs.

The role requires 1–3 years in box office or ticketing, strong Excel skills, and a calm, professional demeanor in a fast-paced setting. This is an on-site position in New York City during the season.

Qualifications

• 1–3 years of experience in a box office or ticketing role.
• Experience with ticketing databases; Tessitura preferred; Salesforce a plus.
• Ability to interact professionally with donors, VIPs and high-value patrons.
• Excellent organizational and communication skills; detail-oriented and accurate.

Responsibilities

• Serve as on-site ticketing liaison at New York City Center during the season.
• Issue invoices and coordinate reminders for Group Sales.
• Coordinate and manage ticketing inventory with the On-Site Ticketing Manager and internal departments.
• Execute ticket holds/releases with Box Office to manage seat locations and inventory.
• Provide on-site support at performances, addressing ticketing inquiries from patrons and VIPs.
• Process and track special requests from internal staff and external contacts.
• Perform other duties to ensure a smooth season.

Skills

Customer service

Ticketing systems

Organization

Communication

Judgment & adaptability

Excel

Education

Box office/ticketing experience

Tools

Tessitura

Salesforce

Microsoft Office

Job description

Alvin Ailey Dance Foundation seeks an On-Site Seasonal Ticketing Associate to support our Marketing team at NYC Center during the peak season. You will assist with Group Sales and run daily on-site ticketing operations, ensuring smooth service for patrons, donors, and VIPs.

The role requires 1–3 years in box office or ticketing, strong Excel skills, and a calm, professional demeanor in a fast-paced setting. This is an on-site position in New York City during the season.