On-Site Sales Admin & Front Desk Specialist

AnswerNet; Horsham (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Benefits after 60 Days for full-time

Job summary

AnswerNet, a leading provider of customer engagement solutions, is seeking a Sales Administrator/Front Desk Receptionist for its Horsham, PA on-site office. You will act as the first point of contact for the corporate office, combining front desk duties with administrative support and Excel-based reporting to assist the sales and operations teams.

The role requires professional phone manners, strong organizational skills, and the ability to compile and present data clearly.

Qualifications

• Reliable transportation to and from the office.
• Exceptional telephone and customer service skills with a professional phone demeanor.
• Strong attention to detail, problem-solving, and needs-analysis abilities.
• Proficiency in Microsoft Excel (pivot tables, data sorting, basic formulas) and Word.
• Ability to compile and present reports in a clear, organized manner.
• Basic computer skills and familiarity with CRM systems (reception or call center experience a plus).

Responsibilities

• Lead Management: Capture and input sales lead information and assist with reassigning accounts in the CRM.
• Report Compilation: Compile, summarize, and distribute weekly and monthly reports using Excel.
• Front Desk Excellence: Answer and transfer calls with a warm, professional approach.
• Administrative Support: General office tasks including scanning, e-fax, and package handling.
• Team Collaboration: Work with sales and management to ensure smooth operations and timely communication.

Skills

Customer service

Attention to detail

Reporting & analytics

Phone etiquette

CRM familiarity

Team communication

Tools

Microsoft Excel

Microsoft Word

CRM systems

Job description

AnswerNet, a leading provider of customer engagement solutions, is seeking a Sales Administrator/Front Desk Receptionist for its Horsham, PA on-site office. You will act as the first point of contact for the corporate office, combining front desk duties with administrative support and Excel-based reporting to assist the sales and operations teams.

The role requires professional phone manners, strong organizational skills, and the ability to compile and present data clearly.