On-Site RMA Coordinator – Electronics & Parts

Supermicro; San Jose (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Supermicro is seeking an RMA Coordinator to work closely with Operations, Customer Service and Engineering in the San Jose, CA office. You will manage RMA processes, coordinate returns, and ensure timely service level performance.

The role emphasizes accurate documentation, cross-functional collaboration and adherence to work instructions to meet tight schedules. In-office attendance is required during standard hours.

Qualifications

• AA degree or equivalent work experience preferred.
• 3+ years in electronics or computer industry as an RMA coordinator preferred.
• Strong written, interpersonal and organizational skills.
• Detail oriented with good time management.
• Multitask and make effective decisions in a team environment.
• Independent and team player with MS Office proficiency.

Responsibilities

• Handle defective parts and coordinate RMA with vendors.
• Coordinate packaging and shipping for power supplies.
• Focus on power supplies and related products for vendor return.
• Manage physical inventory transfer and inventory management.
• Coordinate incoming/outgoing parts and close open issues.
• Monitor RMA inventory and follow up with vendors for urgent cases.
• Collaborate with Operations, Customer Service, Quality and Engineering as required.

Skills

RMA coordination

Communication

Time management

Multitasking

Teamwork

Attention to detail

Independent work

Education

AA degree or equivalent

Tools

MS Office

Job description

Supermicro is seeking an RMA Coordinator to work closely with Operations, Customer Service and Engineering in the San Jose, CA office. You will manage RMA processes, coordinate returns, and ensure timely service level performance.

The role emphasizes accurate documentation, cross-functional collaboration and adherence to work instructions to meet tight schedules. In-office attendance is required during standard hours.