On-Site Restoration Technician — Customer Focused

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties; Wilkesboro (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Free uniforms

Health insurance

Paid time off

Vision insurance

Paid training

iPhone provided

Personal development

Equipment provided

Job summary

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is seeking a Restoration Technician to be the front-line representative of the SERVPRO brand. You will coordinate, monitor, and perform work activities to fulfill service needs and ensure a positive customer experience.

Typical duties include preparing work areas, loading equipment, and ensuring safety while following OSHA guidelines. This role offers benefits and opportunities for skill development.

Qualifications

• Valid driver’s license required.
• High school diploma or GED preferred.
• Experience in cleaning, restoration, or construction is a plus.
• IICRC certification a plus.
• Ability to lift 50–100 pounds regularly.
• Ability to climb ladders and work in tight spaces.

Responsibilities

• Provide excellent on-site service while supporting crew success.
• Prepare work areas and set up staging and equipment for each project.
• Inventory and load vehicle with equipment, products and supplies.
• Perform end-of-day cleanup and breakdown, leaving job sites clean and orderly.
• Maintain a clean, organized vehicle and equipment.
• Coordinate with supervisor and teammates to keep projects running efficiently.
• Manage customer and client experience and satisfaction.
• Follow OSHA guidelines for job safety.
• Protect and properly use equipment and materials.

Skills

Valid driver's license

Ability to lift 50–100 lbs

Stamina for physical work

Team communication

Education

High school diploma/GED

IICRC certification (preferred)

Job description

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is seeking a Restoration Technician to be the front-line representative of the SERVPRO brand. You will coordinate, monitor, and perform work activities to fulfill service needs and ensure a positive customer experience.

Typical duties include preparing work areas, loading equipment, and ensuring safety while following OSHA guidelines. This role offers benefits and opportunities for skill development.