On-Site Resort Group Sales Specialist

Terranea-Resorts; Rancho Palos Verdes (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Group medical

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) with company match

Paid time off

Flexible benefit plan

Employee assistance program

Job summary

Terranea Resort is seeking an on-site Sales Executive to handle small group inquiries and day meetings. You will maximize revenue, develop targeted prospect lists, respond to inquiries, and act as a product expert in the meetings industry.

The role requires experience in group/catering sales, strong communication skills, and the ability to build relationships with meeting planners. Base pay and incentives are provided as part of a full-time benefits package.

Qualifications

• Excellent communication skills – both verbal and written.
• Excellent organization and time management skills.
• Good interpersonal skills required.
• Excellent listening skills required.
• CRM experience (Customer Relationship Management)

Responsibilities

• Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
• Set-up site inspections and FAM trips with appropriate on site communication, planning and follow through.
• Direct telephone sales, email prospecting, internet prospecting and direct cold calls within assigned market.
• Apply proactive and strategic sales approach to business solicitation including phone solicitation, customer appointments, sales missions/blitzes, tradeshow participation, on-line research and customer engagement.
• Perform general office duties and assist other personnel, as required.
• Maintain contact with meeting planners; maintain membership and contacts in hotel industry associations.
• Maintain a positive working relationship with departments interacting with convention groups.
• Stay abreast of industry trends and make recommendations of changes which would affect operations.
• Set-up and conduct site inspections for entire property as needed.
• Familiar with legality of contractual agreements and participate in ongoing training opportunities.
• Communicate effectively with internal & external guests and prepare dynamic proposals.
• Input information using a moderately complex computer system.
• Provide hands on support during peak business times.
• Must be able to lift, push, and pull a minimum of 25 lbs.
• Must be able to stand/walk/sit 6-8 hours per day.
• Identify positive public relation opportunities emerging business markets
• Motivate and contribute to a productive work environment
• Establish, measure, monitor, and evaluate processes and policies
• Develop targeted account lists through reader board services for solicitation of a defined market
• Attend department and property meetings

Skills

Communication skills

Organization skills

Interpersonal skills

Listening skills

CRM experience

Education

High school diploma or GED

College degree preferred

Industry certifications a plus

Job description

Terranea Resort is seeking an on-site Sales Executive to handle small group inquiries and day meetings. You will maximize revenue, develop targeted prospect lists, respond to inquiries, and act as a product expert in the meetings industry.

The role requires experience in group/catering sales, strong communication skills, and the ability to build relationships with meeting planners. Base pay and incentives are provided as part of a full-time benefits package.