On-site Rehabilitation Scheduling & Registration Specialist

Orthoillinois; Rockford (IL); On-site; USD 28,000 - 37,000; Full time

Job summary

OrthoIllinois in Rockford, IL seeks a Rehabilitation Registration and Scheduling Specialist to support the rehab department by scheduling patient appointments, registering patients, and verifying benefits. You will handle phones, document information per scheduling protocols, and maintain accurate patient records.

The role is on-site at our Rockford location, requiring strong communication, attention to detail, and proficiency with Word, Excel, PowerPoint and calendar tools.

Qualifications

• High School Diploma or GED is required.
• 1 year of experience in a similar role or related tasks.

Responsibilities

• Schedules and coordinates patient appointments per templates.
• Greets patients and completes registration process.
• Verifies patient benefits information.
• Manages scheduling app alerts and handles reschedules/cancellations.
• Communicates changes with clinic staff and processes referrals.
• Answers phones and assists patients with questions.
• Posts payments and co-payments to accounts.
• Maintains office supplies and equipment.

Skills

Scheduling

Phone handling

Record management

EMR familiarity

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Google Calendar

Google Mail

Job description

OrthoIllinois in Rockford, IL seeks a Rehabilitation Registration and Scheduling Specialist to support the rehab department by scheduling patient appointments, registering patients, and verifying benefits. You will handle phones, document information per scheduling protocols, and maintain accurate patient records.

The role is on-site at our Rockford location, requiring strong communication, attention to detail, and proficiency with Word, Excel, PowerPoint and calendar tools.