Patient Access & Registration Specialist

Ultipro; Algonquin (IL); On-site; USD 22,000 - 29,000; Full time

Job summary

OrthoIllinois is looking for a Patient Registration Representative to welcome patients, handle payments, and address billing questions. The role includes assisting with check-in kiosks, verifying insurance details, and guiding visitors within the clinic.

In a busy medical office, you will support front-desk operations, communicate wait times, and ensure a smooth patient experience while maintaining privacy and billing accuracy.

Qualifications

• One year of experience in a similar position
• Fluency in speaking Spanish preferred
• Working knowledge of Microsoft and Google Suite

Responsibilities

• Greet patients and families at check-in
• Collect co-pays and verify insurance information
• Answer patient questions about billing and eligibility
• Direct non-patient visitors to their destination
• Assist patients using check-in kiosks
• Answer incoming calls in a friendly, professional manner

Skills

Spanish language

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

OrthoIllinois is looking for a Patient Registration Representative to welcome patients, handle payments, and address billing questions. The role includes assisting with check-in kiosks, verifying insurance details, and guiding visitors within the clinic.

In a busy medical office, you will support front-desk operations, communicate wait times, and ensure a smooth patient experience while maintaining privacy and billing accuracy.