On-Site Registration Specialist - Patient Care & Growth

Lakeshore Bone And Joint Institute; Chesterton (IN); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Work-life balance

Fitness membership reimbursement

Growth opportunities

Benefits package

Zusammenfassung

Lakeshore Bone & Joint Institute is seeking an on-site Registration Specialist to manage front-desk operations, greet patients, register and check-in/out, and direct visitors as needed.

The role emphasizes strong patient-service, teamwork, and a warm, energetic approach, with a focus on accurate demographics, insurance verification, and timely scheduling within an orthopedic care setting in northwest Indiana.

Qualifikationen

• Experience in customer or patient service is required
• Ability to work in a patient-oriented team environment
• Greet patients warmly with energy and friendliness; maintain efficient work habits

Aufgaben

• Print and review the provider’s schedule daily
• Maintain waiting area tidiness
• Verify patient insurance and demographics at each appointment
• Scan insurance cards and photo IDs into the EMR
• Schedule follow-up appointments for patients
• Collect co-pays and balances when applicable
• Coordinate pre- and post-operative needs (crutch training, braces, DME)
• Scan End of Day paperwork and related forms into appropriate folders

Kenntnisse

Customer service

Patient service

Friendly disposition

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Lakeshore Bone & Joint Institute is seeking an on-site Registration Specialist to manage front-desk operations, greet patients, register and check-in/out, and direct visitors as needed.

The role emphasizes strong patient-service, teamwork, and a warm, energetic approach, with a focus on accurate demographics, insurance verification, and timely scheduling within an orthopedic care setting in northwest Indiana.