On-Site Receptionist (2nd Shift) — Customer Care Pro

ABC Home & Commercial Services; Austin (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation & sick leave

Profit-Sharing Program

Training & development opportunities

Tuition reimbursement

Job summary

ABC Home & Commercial Services in Austin is seeking a Receptionist for a 2nd shift (Mon-Fri, 9am-6pm) on-site. You will greet visitors, answer phones, and route calls while providing clerical support in a fast-paced office.

No experience required, but experience in front desk or food service is preferred; must handle 400–500 calls daily, type at least 25 wpm, and communicate clearly. Bilingual is a plus. Comprehensive benefits offered.

Qualifications

• No experience required, but prior experience in front desk or food service roles (reception or waitressing) is preferred.
• Able to handle 400–500 calls per day.
• Must type at least 25 wpm and use phone systems.
• Excellent written communication, spelling and punctuation.
• Bilingual is a plus.

Responsibilities

• Receive, screen all incoming phone calls and connect them to appropriate personnel.
• Provide timely and accurate information to incoming customer requests.
• Warmly greet and direct all visitors entering the office premises.
• Sort and deliver mail, packages, deliveries and messages to the appropriate department.
• Distribute incoming email and fax communication to appropriate departments or personnel.
• Provide general clerical and administrative support to all levels of professionals.
• Work in partnership with other employees to meet and exceed customer expectations.
• Maintain a professional attitude at all times with customers, fellow employees and supervisors.

Skills

Front desk

Communication

Typing 25 wpm

Customer service

Bilingual

Tools

Phone systems

Emailing

Job description

ABC Home & Commercial Services in Austin is seeking a Receptionist for a 2nd shift (Mon-Fri, 9am-6pm) on-site. You will greet visitors, answer phones, and route calls while providing clerical support in a fast-paced office.

No experience required, but experience in front desk or food service is preferred; must handle 400–500 calls daily, type at least 25 wpm, and communicate clearly. Bilingual is a plus. Comprehensive benefits offered.