Receptionist - Part-Time

CHRISTUS Health; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

St. Austin Center (in partnership with Pan De Vida) is seeking a part-time Receptionist to be the first point of contact. The role greets guests, answers calls, routes inquiries, and manages the bilingual sign-in kiosk, while handling deliveries and maintaining front desk materials.

Candidates should be fluent in English and Spanish, with strong phone etiquette and 6 months of receptionist experience preferred. This position requires on-site work with multiple shifts available.

Qualifications

• High School Diploma or equivalent.
• Ability to read, write and speak fluent English.
• Ability to speak Spanish required.
• Demonstrates speed and efficiency in dealing with multiple phone lines.
• Six (6) months of previous receptionist or front desk experience preferred.

Responsibilities

• Answer the telephone courteously and assist callers or transfer as needed.
• Use the phone system and directory to locate staff or partner organizations on-site.
• Greet visitors and direct them to the correct organization, program, or staff member.
• Record and deliver messages with caller details for accuracy.
• Maintain knowledge of staff/visitor whereabouts and bilingual sign-in kiosk.
• Follow shift procedures and handoff notes between AM/PM shifts.
• Receive deliveries and notify appropriate person promptly.
• Keep front desk forms, brochures, and partner materials organized.
• Maintain confidentiality of information at all times.
• Perform other duties such as maintenance requests, calendar updates, mail forwarding, etc.

Skills

Bilingual English/Spanish

Front desk experience

Telephone handling

Customer service

Education

High School Diploma or equivalent

Job description

Summary

The Receptionist serves as the first point of contact for St. Austin Center and Pan De Vida, a multi-partner community resource campus housing more than 20 partner organizations. The Receptionist greets and directs guests, answers and routes phone calls, manages the bilingual sign-in kiosk, handles simple inquiries, and receives all deliveries. This is a part-time position.

The Receptionist is expected to behave in a manner consistent with the Core Values and must collaborate with other Associates and departments to ensure the overall mission is achieved.

Responsibilities

• 1. Answer the telephone courteously, assisting callers with questions or transferring calls promptly. All calls are handled with professionalism, leaving no caller unattended.
• 2. Utilize the phone system and building directory to locate the appropriate staff member or partner organization on-site.
• 3. Greet visitors politely and direct them to the correct partner organization, program, or staff member according to policy.
• 4. Record and deliver messages when necessary; verifying caller’s name, time of call, nature of business, phone number, and person called upon to insure accuracy.
• 5. Responsible for keeping a day-to-day account of the whereabouts of employees, partner staff, and visitors, including maintaining the building's bilingual sign-in kiosk.
• 6. Follow receptionist procedures for beginning and ending of shifts, including handoff notes between the AM and PM shift.
• 7. Receive deliveries and promptly notifies appropriate person.
• 8. Responsible for keeping front desk forms, brochures, and partner organization materials organized and stocked.
• 9. Maintain confidentiality of information at all times.
• 10. Perform other duties as may be assigned such as completing maintenance requests, copying, scheduling requests, updating calendars, forwarding mail, etc.

Requirements

• High School Diploma or equivalent
• Ability to read, write and speak fluent, intelligible English.
• Ability to speak Spanish required.
• Demonstrates speed and efficiency in dealing with multiple phone lines.
• Six (6) months of previous receptionist or front desk experience preferred.

Work Schedule

MULTIPLE SHIFTS AVAILABLE

Work Type

Part Time