On-Site Property Manager — Lease & Resident Experience

RESICAP; Tampa (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401k Matching

Medical Insurance

Vision Insurance

Dental Insurance

Wellness Initiatives

Short-Term Disability

Employee Assistance Program

Job summary

RESICAP’s ResiHome is seeking an On-Site Property Manager to be the first contact for prospective and current residents, overseeing property and team management within a designated market. The role includes on-site visits, leasing responsibilities, and relationship building across the community.

Candidates should have a valid state real estate license, 3–5 years in leasing or property management, and strong customer service, with proficiency in Microsoft Office, Google Suite, and CRM systems.

Qualifications

• Active State Real Estate License for State of Residence preferred.
• 3–5 years of leasing/property management experience, preferably in multi‑family or single‑family housing.
• Bachelor’s or Associate’s Degree in Business, Real Estate, or a related field preferred.
• Strong customer service and lead conversion skills
• Experience with Microsoft Office, Google Suite, and CRM systems.
• Energetic, adaptable, and professional demeanor with strong communication skills.
• Excellent organization and multitasking abilities with a detail‑oriented mindset.
• Reliable transportation and a valid driver’s license are required for property visits.
• Understanding of landlord/tenant laws, lease agreements, and fair housing regulations.

Responsibilities

• Serve as the on-site lead representative, greeting prospects and presenting home features and community benefits.
• Conduct home tours, interviews, and guide prospects through leasing and applications to secure residents.
• State of Residence Real Estate License Required.
• Ensure homes and spaces are well-maintained, presentable, and meet brand standards.
• Provide exceptional customer service during move-ins/outs and issue resolution.
• Manage and resolve past-due balances and address maintenance concerns.
• Aim for optimal occupancy and renewals to improve property performance.
• Ensure compliance with Fair Housing, ADA, FCRA, and state landlord/tenant laws.
• Coordinate with HOA/code enforcement and internal teams on compliance.
• Use CRM and property management tools to track records and marketing tasks.
• Stay informed about market conditions to inform leasing strategy.

Skills

Customer service

Lead conversion

Communication skills

Organization

Multitasking

Education

Real Estate License (active, preferred)

Bachelor’s or Associate’s Degree in Business/Real Estate (preferred)

Tools

CRM systems

Microsoft Office

Google Suite

Job description

RESICAP’s ResiHome is seeking an On-Site Property Manager to be the first contact for prospective and current residents, overseeing property and team management within a designated market. The role includes on-site visits, leasing responsibilities, and relationship building across the community.

Candidates should have a valid state real estate license, 3–5 years in leasing or property management, and strong customer service, with proficiency in Microsoft Office, Google Suite, and CRM systems.