On-site Property Assistant Manager: Guest Experience & Ops

Equity LifeStyle Properties, Inc.; Hot Springs (AR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties, Inc. is hiring an Assistant Manager in Hot Springs, Arkansas. The role supports the Property Manager and acts as a liaison between the office, guests and residents regarding maintenance and other issues.

The successful candidate will have a Bachelor's degree (or equivalent) and 3+ years in on-site property management, with strong customer service and scheduling skills, plus proficiency in Microsoft Office and basic financial systems.

Qualifications

• Bachelor's degree or combination of education and equivalent experience.
• 3+ years of experience in on-site property management.
• Solid experience in customer service and basic knowledge of building structures.
• Experience coordinating and scheduling appointments.
• Proficiency with Microsoft Office and other web-based applications, including email and financial systems.
• Experience performing administrative tasks and the ability to manage multiple projects simultaneously and prioritize based on guest needs.
• Meticulous attention to detail.
• Valid driver's license, good driving record and current auto insurance.

Responsibilities

• Support the Property Manager in all aspects of property management.
• Serve as liaison between the office, guests and residents regarding maintenance and issues.
• Respond to questions and complaints in a timely manner.
• Contact tenants to address issues requiring immediate attention.
• Schedule maintenance calls and generate work orders for repairs.
• Order inventory and obtain estimates for repairs.
• Process new applications for long-term residency, including background checks.
• Assist Activities team with hiring entertainment, purchasing supplies and managing ticket sales for events.
• Manage petty cash, accounts payable/receivable, credit card reconciliations and bank deposits.
• Manage calendars and perform general administrative tasks.

Skills

Bachelors degree

Property management

Customer service

Scheduling

Microsoft Office

Financial systems

Administrative tasks

Attention to detail

Driver's license

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Equity LifeStyle Properties, Inc. is hiring an Assistant Manager in Hot Springs, Arkansas. The role supports the Property Manager and acts as a liaison between the office, guests and residents regarding maintenance and other issues.

The successful candidate will have a Bachelor's degree (or equivalent) and 3+ years in on-site property management, with strong customer service and scheduling skills, plus proficiency in Microsoft Office and basic financial systems.