On-Site Property Assistant - Guest & Owner Experience

East-West-Hospitality; Vail (CO); On-site; USD 44,083 - 48,216; Full time

Job summary

East West Hospitality's Vail Mountain Lodging is seeking an Assistant Property Manager to support the daily operations of our vacation rental community on-site in Vail, CO. The role emphasizes guest and homeowner service, inspections, light maintenance, and coordination with teams to keep properties in top condition.

The ideal candidate is detail-oriented, organized, with strong communication skills and the ability to manage multiple priorities.

Qualifications

• Guest and homeowner-focused with a passion for delivering exceptional service.
• Detail-oriented and organized, with the ability to manage multiple priorities and follow through on commitments.
• Strong verbal and written communication skills, including professional phone and email etiquette.
• Comfortable using computer systems and technology to support daily operations.
• Proactive problem-solver who takes initiative and can work independently.
• Reliable team player who takes ownership of tasks and contributes to a positive guest experience.
• Spanish language skills are a plus.

Responsibilities

• Serve as a primary point of contact for guests and homeowners, providing a welcoming experience and responsive support throughout their stay.
• Conduct daily inspections of buildings and private residences to ensure properties are maintained to high standards.
• Complete light maintenance, grounds upkeep, and property care tasks to support the overall guest and homeowner experience.
• Monitor property conditions, identify opportunities for improvement, and communicate issues or needs to the appropriate teams.
• Act as the eyes and ears of the properties, helping ensure smooth daily operations and exceptional service.

Job description

East West Hospitality's Vail Mountain Lodging is seeking an Assistant Property Manager to support the daily operations of our vacation rental community on-site in Vail, CO. The role emphasizes guest and homeowner service, inspections, light maintenance, and coordination with teams to keep properties in top condition.

The ideal candidate is detail-oriented, organized, with strong communication skills and the ability to manage multiple priorities.