On-Site Property Admin & Resident Services Lead

Akam Associates Inc.; New York (NY); On-site; USD 18,000 - 22,000; Full time

Job summary

Akam Associates Inc. is seeking an On-Site Administrative Assistant to provide essential admin support to the onsite property management team and ensure smooth daily operations.

The role requires excellent organizational, communication, and customer service skills and serves as a key contact for residents, vendors, and staff. Onsite presence is required, with duties including answering phones, managing emails, and processing paperwork.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• 1–3 years of administrative experience, preferably in property management or real estate.
• Proficiency in Microsoft Office Suite and property management software (Yardi, RealPage, or similar).
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.

Responsibilities

• Onsite at the property management office several days per week.
• Be the first point of contact for residents, visitors, and vendors; respond professionally.
• Perform general administrative duties: answering phones, emails, filing, scanning, data entry.
• Meet required standards for responses to residents, owners, staff, and vendors.
• Process work orders, track maintenance requests, and communicate status updates.

Skills

Microsoft Office

Verbal and written communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Yardi

Fresh Service

SharePoint

Outlook

Excel

Word

Monday.com

Avid

Site-Compli

Job description

Akam Associates Inc. is seeking an On-Site Administrative Assistant to provide essential admin support to the onsite property management team and ensure smooth daily operations.

The role requires excellent organizational, communication, and customer service skills and serves as a key contact for residents, vendors, and staff. Onsite presence is required, with duties including answering phones, managing emails, and processing paperwork.