On-Site Program & Office Support Specialist

FWI (FedWriters, Inc.); McLean (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance (long/short-term)

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FWI (FedWriters, Inc.) is seeking a Program Support Specialist to maintain records, schedules, and daily operations at TFHRC in McLean, VA. You will be the first point of contact for staff and visitors, coordinate meetings and travel, and help with events and tours at a nationally recognized research center.

This full-time, on-site role offers growth opportunities within a collaborative team and requires a willingness to undergo a federal background check and obtain a facility ID badge.

Qualifications

• Minimum high school diploma; 1–2 years of office admin or customer-service experience.
• Proficient with MS Office (Word, PowerPoint, Excel, Outlook) and Google Workspace; adaptable to new systems for time tracking and data entry.
• Strong written and verbal communication; excellent organizational skills; comfortable as front-desk contact.

Responsibilities

• Serve as primary office support contact; deliver professional customer service to staff and visitors.
• Coordinate meetings, prepare materials, track follow-ups.
• Provide documentation support: timekeeping, data entry, file management; maintain records.

Skills

Customer service

Organizational skills

Communication skills

Front desk

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

FWI (FedWriters, Inc.) is seeking a Program Support Specialist to maintain records, schedules, and daily operations at TFHRC in McLean, VA. You will be the first point of contact for staff and visitors, coordinate meetings and travel, and help with events and tours at a nationally recognized research center.

This full-time, on-site role offers growth opportunities within a collaborative team and requires a willingness to undergo a federal background check and obtain a facility ID badge.