Federal Programs & Operations Coordinator

FedWriters, Inc.; McLean (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FedWriters, Inc. seeks a Program Support Specialist to keep records, schedules, and daily operations running smoothly at the Turner-Fairbank Highway Research Center in McLean, VA.

You will coordinate meetings, travel, and events, and assist with procurement, timekeeping, and file management. The role requires 1–2 years in office administration or customer service, strong communication, and a willingness to undergo a federal background investigation.

Qualifications

• 1–2 years of office administration or customer-service experience.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) and Google Workspace; comfortable learning timekeeping and records systems.
• Excellent written and oral communication; strong organizational skills.
• Front-desk/phone point of contact experience is preferred.
• Willingness to undergo federal background investigation (SF-85P) and obtain a facility ID badge.

Responsibilities

• Serve as primary point of contact for office support, delivering professional customer service to staff and visitors.
• Coordinate meetings, prepare presentation materials, and track follow-up actions.
• Provide documentation support: timekeeping, data entry, database maintenance, and file management.
• Prepare, submit, and monitor procurement requests and closeout memos.
• Arrange staff travel including hotel, car rental, and flights, as well as travel authorizations and vouchers.
• Support events and tours, including TRB/FHWA meeting logistics and staffing onsite as needed.
• Conduct routine inventory checks on government property and report findings.

Skills

Office administration

Customer service

Communication

Organization

Front-desk handling

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

FedWriters, Inc. seeks a Program Support Specialist to keep records, schedules, and daily operations running smoothly at the Turner-Fairbank Highway Research Center in McLean, VA.

You will coordinate meetings, travel, and events, and assist with procurement, timekeeping, and file management. The role requires 1–2 years in office administration or customer service, strong communication, and a willingness to undergo a federal background investigation.