Onsite Printer Technician & Troubleshooter

HP; Town of Florida (NY); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous paid time off

Job summary

HP in the United States is seeking an onsite printer technician to perform basic troubleshooting, replace consumables, and install printers on networks and workstations. You will respond to service tickets and document work in the system.

The ideal candidate has a high school diploma or GED and 2-4 years in maintenance or related fields, with strong problem-solving and customer service skills. Independence and safety compliance are essential.

Qualifications

• Printer troubleshooting, service delivery, and basic diagnostics.
• Strong customer service and communication abilities.
• Ability to manage multiple service calls and document work.

Responsibilities

• Perform basic onsite troubleshooting of printers, copiers, and multifunction devices.
• Diagnose and resolve issues such as paper jams, print quality problems, connectivity issues, and error codes.
• Replace consumables and maintenance items, including toner, drums, rollers, and maintenance kits.

Skills

Printer troubleshooting

Customer service

Hardware maintenance

Basic networking

Time management

Documentation and reporting

Attention to detail

Education

High School Diploma/GED

2-4 years related experience

Job description

HP in the United States is seeking an onsite printer technician to perform basic troubleshooting, replace consumables, and install printers on networks and workstations. You will respond to service tickets and document work in the system.

The ideal candidate has a high school diploma or GED and 2-4 years in maintenance or related fields, with strong problem-solving and customer service skills. Independence and safety compliance are essential.