On-Site Power Generation Technician — Field Service Pro

Cummins Inc; Summerville (SC); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

Cummins Inc. is seeking a technical specialist to diagnose and execute complex repairs to generators and components at customer sites.

You will establish productive customer relations and ensure prompt attention to service needs while performing preventative maintenance on power generation equipment in the field. You will document service activities, escalate issues when needed, and contribute to knowledge transfer by coaching technicians.

Formación

• Must be able to diagnose and troubleshoot complex generator and power systems repairs.
• Strong documentation skills for service worksheets and warranty claims.

Responsabilidades

• Diagnoses and executes complex repairs to generators and components at customer sites.
• Establishes and develops productive customer relations; ensures prompt attention to customer needs.
• Performs preventative maintenance on power generation products in the field.
• Escalates unresolved issues to product specialists and supervisors.
• Completes service documentation in service management systems.

Descripción del empleo

Cummins Inc. is seeking a technical specialist to diagnose and execute complex repairs to generators and components at customer sites.

You will establish productive customer relations and ensure prompt attention to service needs while performing preventative maintenance on power generation equipment in the field. You will document service activities, escalate issues when needed, and contribute to knowledge transfer by coaching technicians.