Power Generation Field Technician — On-site Troubleshooter

Cummins Inc; Cheyenne (WY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Relocation package

Job summary

Cummins Inc. is seeking a Technician to diagnose and execute complex repairs on generators and components at customer sites. You will use specialized tools, follow documented procedures, and perform preventative maintenance on power generation products in the field.

The role emphasizes customer focus, teamwork, documentation, and ongoing skill development, with on-site work and adherence to safety and quality standards.

Qualifications

• Diagnose and repair complex issues at customer sites.
• Perform diagnostics and troubleshooting per documented workflows.
• Communicate effectively with customers and internal teams.

Responsibilities

• Establish and develop customer relations and ensure prompt attention to needs.
• Diagnose and complete complex repairs at customer site using specialized tools.
• Perform preventative maintenance on power generation products in the field.
• Escalate unresolved issues to product specialists.

Skills

Customer service

Diagnostics

Troubleshooting

Technical communication

Tools

Electronic service tools

Mechanical tools

Service documentation systems

Job description

Cummins Inc. is seeking a Technician to diagnose and execute complex repairs on generators and components at customer sites. You will use specialized tools, follow documented procedures, and perform preventative maintenance on power generation products in the field.

The role emphasizes customer focus, teamwork, documentation, and ongoing skill development, with on-site work and adherence to safety and quality standards.